Andromeda Delivers EPOS for Papa John’s

Papa John’s, America’s number one pizza company, has selected Andromeda to provide a state-of-the-art enterprise wide EPOS (Electronic Point of Sale) system for its head office and business operations throughout the UK. Andromeda’s Rameses Enterprise EPOS system will provide Papa John’s with a range of features, including real-time, multi-site reporting, a fully integrated website to store ordering information for customers and multiple customisation options. The system also incorporates fast card processing, provided by Andromeda’s payment service partner, DataCash.

The EPOS system will initially be installed in Papa John’s UK headquarters in Chertsey, Surrey, along with over 80 sites throughout the country. The roll out will take place before the end of 2005 and the EPOS system will be extended to new sites as they are set up, as well as franchise sites.

Owing to the acquisition of Perfect Pizza and the phased conversion programme to Papa John’s, the company was previously using a variety of EPOS systems so could not offer the central reporting and customer management functions offered by a fully integrated system.

Commenting, Jean-Michel Fabre, supply chain and marketing director of Papa John’s in the UK, said: “As well as providing direct improvements to customer service, such as faster food delivery, the new EPOS service will enable us to understand better the exact needs of our customer base – centrally, regionally, and at individual sites. By knowing exactly what our customers want we can tailor our marketing and sales campaigns accordingly. This technology gives Papa John’s an even better competitive edge as we strive to provide the highest levels of customer service in the pizza delivery market.

“We chose Andromeda because of their flexibility and the fact that they can provide us with a tailored system. The next few years are going to be hugely exciting times for everyone involved with Papa John’s as the company steps up a gear and we believe Andromeda is the perfect partner for that journey.”

Ben Portsmouth, Managing Director of Andromeda, said: “Papa John’s had a specific need to for an EPOS system that would set them apart from their competitors. In Rameses Enterprise, they have bought a product that will give them huge benefits, both in terms of the customer’s experience, productivity gains and improved information about their customers’ behaviour.”

As well as installing the system, Andromeda will work with Papa John’s to provide training and project management services.