Andromeda launches new version of Rameses EPOS System
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Andromeda, the leading provider of award-winning delivery EPOS systems and internet ordering solutions, announced today that the latest version of its ‘Rameses’ EPOS system is now being issued for general release to all customers. The new version has been available to selected customers since mid-March and, following their positive feedback, is now being rolled out to the entire installed base of over 1,000 stations. This phase of the roll out will be completed by the end of June.
Several man-years of development went into this new version, which is the biggest upgrade ever for the company. The improvements are designed to give major operational benefits for users, as well as enhancing speed & stability.
Highlighted below are some of the key feature enhancements.
- Order Entry: Support for future date orders, sub-addresses and a facility for account customers, as well as for customer-facing displays for counter service.
- Suggestive selling prompts have been improved.
- Order status for repeat callers, even before the operator opens the order entry screen.
- Production: Kitchen Display (Make) Screens now highlight items which were pre-ordered, showing the time the customer wants the delivery to be made.
- There is now more accurate timing of orders to the nearest second.
- Dispatching: Improved highlighting of orders that are potentially late.
- Driver float management, order allocation and tracking are all enhanced.
- Management: Menu items and meal deals can now be set to only be available by day, time or occasion – lunch time specials will not appear in the evening, for example.
- All reports now export to both excel and PDF.
- Full support for swipe cards.
- Schedules can now be sent out via SMS to the staff members concerned.
- Other: Support for fine dining, split checks, counter and pub dining have been greatly enhanced.
Ben Cole, CTO of Andromeda, commented “This is our biggest ever upgrade roll-out, and I am proud of the work that my team has put into this release. Many of the new features are meeting direct customer requests, and behind the scenes we have made a number of improvements to system speed and stability. This new release confirms Andromeda’s position as the leader in innovation in the delivery POS sector”.
Mark Metcalfe, Andromeda’s Operations Excellence Manager added “These new features will make a significant difference to our customers’ operations; they told us that they wanted to speed up order taking and to deliver to their customers faster and more accurately. This new release will enable them to do exactly that”