Andromeda and OrderTalk provide Internet ordering

When Andromeda, the providers of the market-leading Epos system for delivery operators & restaurants wanted to offer the best in web ordering for clients, they looked no further than orderTalk. Like Andromeda, orderTalk are specialists in the foodservice industry – only providing products and services for operators in this sector. Existing clients receive in excess of 20% of their orders via the website, with typical ticket values 15-20% higher than equivalent telephoned orders.

The web ordering product provides a customised web site for clients, with all their relevant branding and reflects the look and feel of their own web sites to provide a consistent image to the market.

The actual menus presented to the customer offer the same options as if they were in the store itself – change toppings, instructions to the chef, etc. Unlike most web services, the service is available 24/7 and customers can order their food up to 14 days in advance. This is a key feature, as some 20% of all orders are placed in advance.

When used in conjunction with Andromeda’s Rameses Epos system in store, the orders are simply dropped onto the chef’s make screen or printed automatically in the kitchen. Future orders are stored and then presented at a pre-determined time in the kitchen.

When a customer registers on the site & places an order, his record is automatically created in the store system in real time.

Menu & pricing changes in the store are automatically sent to the website, so the two are always the same, preventing any discrepancies.

A sophisticated loyalty and customer referral scheme is also available to encourage recommendations and promote customer retention.

The two companies are pleased to announce that Andromeda will act as their agent for the UK and Ireland. They are both keen to make this unique service available to all clients, irrespective of what system they use in store – even “pen & paper”.

Existing clients who enjoy the full benefits of the service include Yo Sushi, Bombay Bicycle Club, Herbie’s Pizza, easyPizza, Famous Moe’s all in the UK, as well as Jason’s Deli & Mr Gatti’s in the USA, to name a few.

Those clients who have an Andromeda system will have the benefits of full integration, however the web orders can be sent to any store via print agent, console or fax.

For a limited time, there will be special introductory prices for new clients signing up to the service by the end of August. An extra deal is available for clients wishing to sign up for the Rameses in store system and web ordering at the same time. Contact Andromeda for details.

About Andromeda

Andromeda, with offices in London, England and Dallas, Texas, is Europe’s leading delivery EPOS provider. Andromeda’s award winning Rameses POS software is suitable for delivery, counter and restaurant service operators. Andromeda is the delivery POS technology leader, having introduced new features such as SMS text notification when the order leaves the store, fully integrated Internet Ordering, Credit Card Processing and the ACE call handling system.

Andromeda caters for single site operators to international chains in all cuisines. Andromeda counts Papa John’s Pizza, The Bombay Bicycle Club, Itsu Sushi and easyPizza among its many customers.

For more details, contact Kevin Duck, Sales Manager on 0870 1188 01

About orderTalk

Headquartered in Dallas, Texas, orderTalk are the recognized leaders in providing outsourced and managed order taking solutions designed for the restaurant, to go, catering and quick service market. orderTalk has become renowned for providing proven technology without the need for customers to invest in the costly development of software, the purchase of hardware or the hiring of IT staff. orderTalk provides efficiency and hassle free implementation of a branded, sophisticated and user friendly system.